Social Media & Communication Policy

We use social media and online groups to share information and build a supportive community. To keep these spaces safe and respectful, we ask everyone to follow these simple guidelines.

Our Communication

• We’ll use social media, email, and messaging groups to share updates, reminders, and supportive content.

• We’ll always respect your communication preferences.

• We aim to respond to messages within 24 working hours.

Your Participation

• Be respectful and kind in all interactions.

• Do not share offensive, discriminatory, or inappropriate content.

• Protect confidentiality — don’t share personal stories from others without permission.

• Please remember our online spaces are for support, not for medical advice.

We reserve the right to remove posts or members who don’t follow these guidelines.